New Location
Helping Men in Richmond Hill Feel Heard, Understood, and Supported
Counselling tailored to men’s unique challenges, from anxiety and depression to relationship struggles and life changes.
Finding the right therapist can feel overwhelming — especially when you’re already struggling. With Richmond Hill’s rapid growth and diverse population, men often face the challenge of adapting to change while managing personal and family responsibilities.
First Step Men’s Therapy supports men in Richmond Hill with a safe space to be heard, understood, and supported. Serving neighborhoods such as Oak Ridges, Bayview Hill, and Jefferson. We help men address stress, burnout, relationship issues, and anxiety in a confidential, non-judgmental setting.
Services We Offer in Richmond Hill
Our Richmond Hill therapists specialize in helping men navigate challenges with proven strategies and compassionate support. Here are some of the issues we can help you address:
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Couples Counselling in Richmond Hill
Support for men navigating relationship conflicts, communication breakdowns, and intimacy issues.
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Anger Therapy in Richmond Hill
If your anger feels uncontrollable or is straining relationships, we offer tools to manage emotions and communicate effectively.
Depression Counselling in Richmond Hill
Persistent sadness, low energy, or loss of motivation — we help you find renewed purpose, meaning, and joy in daily life.
Addiction Therapy in Richmond Hill
Overcoming dependency on alcohol, cannabis, pornography, or other compulsive behaviours.
Trauma Therapy in Richmond Hill
Working through unresolved past events so you can heal and move forward.
Why Choose First Step Men’s Therapy in Richmond Hill?
At First Step, we specialize in therapy that speaks directly to men’s needs — blending emotional insight with practical strategies for change. We take a non-judgmental, real-world approach that respects your pace, your story, and your goals.
We believe in the power of connection, vulnerability, and choice. Whether you're brand new to therapy or returning after a break, we're here to walk alongside you.
We offer:
A safe and confidential space to talk openly
Evidence-based approaches tailored to your needs
Therapists who specialize in working with men’s issues and identities
Options for in-person therapy in York Region or online therapy across Ontario
Flexible scheduling — evenings & weekends available
Convenient Richmond Hill location with free parking
Convenient Access around Richmond Hill
We offer flexible weekday and evening availability, and many of our therapists provide direct billing to extended health insurers.
How to Access the Building (by appointment only)
01.
Office is located on the 8th floor of 125 Commerce Valley Drive
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Parking is available to the left of the building in a large shared lot beside 105 Commerce Valley Drive
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Head to the 8th Floor, to the left of the elevators you will find a Regus door.
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On the right hand side, you will find some chairs/waiting area where they can wait for the therapist prior to their session
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A Team That Understands Men
Our therapists come from diverse professional and lived backgrounds, and many have experience working with men in areas like:
Workplace stress and burnout
Fatherhood and parenting
Masculinity and identity development
Military, first responders, or frontline work
Cultural expectations and intergenerational trauma
You can view our therapist bios to find someone who feels like a good fit — or let us match you based on your needs and preferences.
What You Can Expect from Therapy
We understand that taking the first step can feel uncertain — especially if you’ve never done therapy before. Here’s what working with us typically looks like:
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Free 20-minute consult
to explore your goals and match with the right therapist
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Ongoing sessions
helping you develop tools, make deeper connections, and create lasting change
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First few sessions
focused on building trust, understanding your story, and identifying patterns
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Flexible pacing
some men come for short-term work, others benefit from long-term support
We won’t push you to open up before you’re ready — but we’ll challenge you, with care, when it counts.
Ready to Take the First Step?
We know it can be hard to reach out. But it’s also one of the most courageous and rewarding decisions you can make for yourself — and for the people you care about.
Whether you're struggling in silence or just looking for a space to reflect, we're here to support you.
Offering in-person therapy in York Region
(Thornhill, Markham, Vaughan, Richmond Hill, and North York)
Virtual therapy available across Ontario
Book a free 20-minute consult today
Fill out the form below and we'll get back to you to assist you in booking a free consultation call.
Have Questions About Therapy at Our York Region Space?
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What is psychotherapy?Psychotherapy is a form of talk therapy that aims to help improve and maintain one's mental health and face challenges both in the present and going forward.
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Is a therapist covered by OHIP? How about my company's health insurance plan?Unfortunately, OHIP does not currently cover the cost of psychotherapy services. Some insurance providers may cover the cost, however, you will have to check whether your insurance provider covers the designation (i.e. Registered Psychotherapist or Qualifying Registered Psychotherapist/Registered Social Worker) prior to starting therapy to ensure coverage.
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How long does each session last?Each individual session lasts 50 minutes. We use the final 10 minutes to finish up our documentation such as case notes that are required by the College of Registered Psychotherapists of Ontario and when developing a tailored treatment plan to help guide us in our work.
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I have insurance. Can you direct bill to my provider?To keep things simple, we ask that you pay for our services first, then submit any claims directly to your own insurance provider. Check with your insurance providers to learn more about whether you are covered for services offered by your individual therapist's designation (i.e. Social Worker, Registered Psychotherapist, & Qualifying Registered Psychotherapist).
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Do you have a physical location?Yes, we have an office in Ottawa, Ontario located at Bank & Cooper in the heart of Centretown. Don't live in Ottawa? We offer online therapy options for individuals residing across Ontario. We have clients in Windsor, Kingston, Toronto, London, Hamilton, Thunder Bay, Sudbury, Niagara Falls - and everywhere in between!
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I have never done therapy online. Is is safe? What can I expect?Working with a therapist requires an environment that is safe, private, and secure. We use a telehealth platform that enables us to work together in such an environment. There is also an added layer of comfort for many clients, as you can meet us in the safety and privacy of your own space. We ask that you minimize any distractions prior to our session, such as silencing all cell phones and ensuring you have water or a pen/paper prior to joining the session.
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Do you provide receipts?Yes, we provide you with a .pdf receipt after each session to allow you to keep for your own records and, if needed, submit it for your insurance coverage or tax records (if applicable).
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My partner isn't convinced he needs therapy. Can I book an appointment for him?While understandable, we ask that the individual who requires our services make the first step and reach out to us directly. We are unable to book appointments from partners, friends, or family.
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How many sessions will it take to feel better?The answer depends on many factors/variables. Some individuals start to feel better quickly as a result of simply talking open and honestly about their concerns for the first time. However, deeper level change does take time. The longer you have been struggling with your concern the more therapy sessions you will most likely need. On average many clients do notice some progress within the first 2-3 months of therapy.
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Is therapy confidential?Your privacy and confidentiality are crucial. The information that you share will not be disclosed without your consent. There are some exceptions to this (required by Ontario law): You disclose information that indicates you or someone else is in imminent danger You disclose information about abuse or neglect of a child under the age of 16 You disclose information about abuse by a health care professional You disclose information about the abuse or neglect of a senior The court subpoenas your records The College of Registered Psychotherapists of Ontario requests your records as part of an audit Before and throughout therapy, we will discuss these circumstances in detail and you will have an opportunity to ask questions.
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How is my personal health information stored?Your personal health information is stored on a secure and private PIPEDA and PHIPA compliant electronic record management software, Jane Practice. PIPEDA: The Personal Information Protection and Electronic Documents Act PHIPA: Personal Health Information Protection Act
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I have some things I am not ready to talk about. Will I have to speak about them early on in therapy?The short answer is no. You will never be forced to discuss something that you don’t feel comfortable disclosing. It can help to think of therapy like driving a car – you’re in the driver’s seat, the therapist is the passenger. A therapist can work with you to determine a better roadmap, but ultimately the decision to turn is yours. You can always discuss the pros and cons of discussing a certain topic with your therapist.
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What will a 20-minute consultation help me with?An important predictor of success in therapy is fit between client and therapist. While it will take you some time to develop trust, after this call you should have an idea of whether this is someone you’d like to work with. We will review basic questions that you have and determine if fees and appointment availability work for you. You do not have to make a decision during this call about proceeding with therapy. You can take your time, think about it, and reach out at a later time to schedule your appointment.
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I am ready to get started. What's the process look like?Once ready to book a first session, we will send you an intake form and informed consent form that outlines all the policies and procedures within the course of your therapeutic relationship (confidentiality, cancellation, fees etc). Once your form has been completed and signed, you will be ready to start your session. ** A valid credit card is required prior to starting your first session and throughout the therapeutic relationship.
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